Privacy Policy

1. Introduction

Welcome to FoodExpress Livraison! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our food delivery application in Canada.

By accessing or using FoodExpress Livraison, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following types of information:

✅ Personal Information: Name, email, phone number, delivery address, payment details. ✅ Device Information: IP address, device type, operating system, app version. ✅ Location Data: GPS-based location for accurate food delivery. ✅ Usage Data: App interactions, preferences, and order history.

3. How We Use Your Information

We use your data to:

✔ Process orders & deliveries efficiently. ✔ Improve app functionality & user experience. ✔ Send notifications & promotional offers (with consent). ✔ Ensure security & fraud prevention. ✔ Comply with Canadian legal requirements (PIPEDA & provincial laws).

4. Sharing of Information

We do not sell your personal data. However, we may share information with:

🔹 Delivery Partners & Restaurants – To fulfill your orders. 🔹 Payment Processors – To securely process transactions. 🔹 Legal Authorities – If required by law or to prevent fraud.

5. Data Security & Retention

We implement industry-standard security measures to protect your data. Your information is retained only as long as necessary for legal and operational purposes.

6. Your Rights & Choices

Under Canadian privacy laws, you have the right to:

✅ Access & update your personal data. ✅ Request deletion of your account & data. ✅ Opt-out of marketing communications. ✅ Restrict data processing for specific purposes.

7. Third-Party Services

Our app may contain links to third-party services (e.g., payment gateways). We are not responsible for their privacy practices. Please review their policies separately.